Wordestool Privacy Policy

Data Protection Commitment

Wordestool is dedicated to maintaining the highest standards of privacy and data security for our vocabulary enhancement platform. This document details how we gather, handle, and safeguard your personal information.

1. Information Collection

User-Provided Data

We collect limited personal information when you:

• Contact our support team (name, email address)
• Complete vocabulary quizzes (performance metrics)
• Create an account (basic profile information)

Automatically Collected Data

Our systems gather:

• Device specifications (browser type, OS version)
• Network information (IP address, approximate location)
• Usage statistics (session duration, features accessed)

2. Purpose of Data Processing

All collected information serves specific business purposes:

• Delivering and improving vocabulary training services
• Personalizing quiz recommendations based on performance
• Enhancing platform security and preventing abuse
• Conducting analytical research to optimize user experience

3. Data Security Protocols

We implement comprehensive protection measures including:

• TLS 1.3 encryption for all data transmissions
• SOC 2 compliant cloud storage solutions
• Regular vulnerability assessments and penetration testing
• Role-based access controls with multi-factor authentication

4. Cookie Usage

Essential cookies enable core functionality:

• Session maintenance for quiz progress tracking
• Authentication security for registered users
• Load balancing for optimal performance

Optional analytics cookies can be managed through our Cookie Preferences dashboard.

5. Third-Party Data Processors

We engage carefully vetted service providers for:

• Infrastructure hosting (AWS)
• Performance analytics (Google Analytics)
• Customer relationship management (Salesforce)

All vendors undergo rigorous data protection assessments.

6. User Rights and Controls

You retain full authority over your information with rights to:

• Access your complete data profile
• Request correction of inaccurate records
• Delete personal data (excluding legally required retention)
• Obtain machine-readable copies of your information
• Object to specific processing activities

Submit requests to privacy@wordestool.com with verification documentation.

7. Children's Privacy Protection

Wordestool:

• In compliance with child protection laws, we do not gather data from children under thirteen years of age.
• Complies with COPPA and GDPR-K requirements
• Immediately deletes any inadvertently collected minor data

8. Policy Modifications

This document specifies our methods for collecting, using, and securing information.

• Prominent website notifications for 30 days
• Direct emails to registered users
• Updated revision timestamps

9. Contact Information

For privacy-related inquiries:

Email: support@wordestool.com